Description

Are you aware how online communication and behaviors can affiliate your brand with specific groups, beliefs, and actions whether intended to or not? Catastrophic events can happen to any brand or individual, and how you respond to things says more about you than anything else. This presentation will discuss different ways to approach difficult online situations and provide an eye-opening experience about how much online behavior can be seen by the world. Expect to learn more about steps to consider when dealing with negative engagement on social media and reputation management/review platforms.